Duane's Automotive, Inc. at 12932 Hesperia Road, Victorville, California.

After paying A & F Automotive $4,000.00 to NOT fix my Dodge Diesel Pickup, they sent it to Duanes Automotive without my consent or knowledge whatsoever. Once I found out my truck was at Duanes for 3 days and I stijll had not heard from them, I went over to find out what was needed and how much it would be. Duane was very rude and arrogant and hadn't even looked at my truck. Basically a waste of my valuable time. After a week went by with no word, I called Duane and he stated my reconditioned ECU I had just purchased for $900.00 was bad and he couldn't program it. I asked for it to send back for a refund and he said he needed it as a core to buy a new one from the dealer. A new part from the dealer does not require a core charge. After buying the so called dealer ECU, he then called me to tell me I needed a #4 injector due to the truck sitting for 1 year. I approved it and after another week (4 so far) Duane called me again and now said ALL of my injectors were bad. I should have picked up the truck right then and there because I did not believe him. My truck ran great for almost an hour prior to the ECU problem and that would have been impossible with "plugged injectors" at 60k miles on a Cummins. I then called Pat from A & F and asked him about Duanes character. That was another dumb mistake of mine because I feel like they were on cahoots! Reluctantly I had him finish up my truck because I needed it running and smogged to get my tags. After paying another $6k to Duane I finally got my truck back with a smog certificate and a "smoking truck". Not that the truck was smoking hot or fast but it literally smokes white like crazy. My gut instinct told me this guy was a crook, but I ended up having my wife take my daughters' 4runner to him for a check engine light and smog. I was in a meeting in Los Angeles when Duane called me and said it needed a "sensor" and it would run $480.00 to replace it. Being in the meeting I said go ahead and order it. After about 10 minutes I excised myself from the meeting and called him back and asked which sensor. He said it was the mass air flow sensor. I called Napa which is where Duane gets most of his parts and they quoted me $75.00 & had it in stock. I cancelled the part with Diane and changed it myself for $82.00 & 10 minutes of my time. He deseves to have his license permanently revoked and put out of business! After the first bad experience at Duanes it was "shame on me"!! I will never go there again and I will try my best to put the word out against this doshonest crook and FAKE!!! NEVERD AGAIN!!!